Refund Policy
Refund & Return Policy
At Abra Care, your satisfaction is important to us. We strive to deliver high-quality products that meet your expectations.
Returns
Due to the personal care nature of our products, we do not accept returns on opened or used items for hygiene and safety reasons.
However, we do accept returns in the following cases:
You received a damaged product
You received the wrong item
To request a return, please contact us within 48 hours of delivery with clear images of the product.
Refunds
Once your request is reviewed and approved, your refund will be processed.
Refunds are issued for eligible cases only
It may take 5–7 working days for the refund to reflect, depending on your payment method
Exchanges
We only replace items if they are:
Damaged
Defective
Incorrect item received
Non-Returnable Items
We do not accept returns for:
Opened or used products
Change of mind
Skin reactions (as results may vary by individual)
Important Note
We recommend doing a patch test before full use to ensure compatibility with your skin.
Contact Us
For any concerns, feel free to reach out to us:
📧 Email: abracare21@gmail.com
📱 WhatsApp: 03350160488